Privacy Policy
Effective and last updated October 7, 2026
Chamberlin Studio (formerly Chamberlin Design), a Chamberlin Enterprises company ("we," "us," or "our"), is a web studio in Harbor Springs, Michigan. This policy covers chamberlin.studio, My Project (the private project page each client gets at myproject.chamberlin.studio), our booking page at book.chamberlin.studio, and our Instagram automation. It explains what information we collect, how we use and share it, how long we keep it, and the choices you have.
The short version
- We collect what you choose to send us, like your name, email, and phone number, so we can answer you and do the work.
- We never sell your information, and we do not share it for advertising.
- We count visits with privacy-friendly statistics that use no cookies. If you allow it, a session cookie notes how you found the site, and Google Analytics runs only if you accept. Until you choose, that note stays in your browser tab and reaches us only if you send a form or book a call. We use no advertising cookies.
- You can ask to see, correct, or delete your information at any time.
Information you give us
Contact form. When you use the contact form, we collect your name, email address, what you need, your message, and anything you choose to add: your phone number, business name, your answer to "How did you find me?", and whether we may text you about your request. If you came from a pricing button, we also note which package it was. With it we receive your IP address and browser type, which we use to stop spam, and the details described in How you found us. It is saved in our private client records and sent to us by email so we can respond. We use your message and contact details only to reply to your inquiry and carry on the conversation you started.
Reviews and testimonials. When you leave a review, we collect your name, company, role, email, your star rating if you give one, and what you wrote. Reviews are shown on our website and in our marketing with your name, company, and role. Your email is never shown. You can ask us to remove your review at any time. While you write, your unsent draft is saved only in your own browser, on your device, so it is still there if you close the page. It is cleared when you send it.
Booking a meeting. When you book a call through our scheduling page (book.chamberlin.studio), we collect your name, email address, the time you picked and your time zone, plus anything you choose to add: your phone number, business name, website, what you need, how you found us, notes for the call, and whether we may text you about it. If the link you followed carried campaign tags (for example, from our email signature), we note those tags too, and if you came from our website, the booking link carries the note described in How you found us. It is saved in our private client records and added to our Google Calendar so we can confirm, hold, and prepare for the meeting. The scheduling page runs no analytics or advertising tags and sets no cookies of its own. If you allowed the "How you found this site" cookie on our website, the scheduling page reads it so your booking keeps its source.
My Project
If you become a client, you get My Project, your private project page at myproject.chamberlin.studio. It holds your proposal, agreement, invoices, project timeline, and any files we share with you. Each My Project page lives at a private link that is not indexed by search engines. Anyone who has the link can open it, so share it only with people on your team.
Through My Project we collect what you choose to give us: your name, email address, and electronic signature when you sign an agreement, along with the date, IP address, and browser type that form the signature record; your answers to the project questionnaire; task checkmarks; and any files you upload to My Project or to your shared project folder. We also record when My Project is opened so we know you have seen an update. Project emails include a small image and link tracking so we can see when an email is opened or a link is clicked.
Payments are handled by Stripe. We never see or store your card or bank account numbers. We receive only a confirmation of the payment, the amount, and the email address used.
Free resources
When you request a free resource, such as a prompt pack, we collect your first name and email address, the page you signed up on, any campaign tags in the link you followed (for example, that you came from Instagram), and your IP address and browser type. We email you a private link to the resource and record when you open it. We may also send you an occasional design email. Every email tells you how to unsubscribe, and replying "unsubscribe" works too.
Instagram comments and messages
We use our own automation, built on Meta's official Instagram API, to answer people who comment a keyword on our Instagram posts. When you comment on one of our posts, we receive your Instagram username, your Instagram user ID, and the text of your comment. If the comment matches a keyword, we send you one direct message with the link you asked for and may reply to your comment. We keep a log of these comments and messages for up to 90 days so nobody gets messaged twice, then delete it. We never use it for advertising and never sell or share it. You can ask us to delete it sooner at any time.
Information collected automatically
Our hosting provider (Vercel) keeps standard server logs, such as IP address, browser type, pages requested, and timestamps, for security and to keep the site running reliably. Our contact and feedback forms use a hidden spam check and a short timer to stop bots. The site's fonts are served from our own host. The older project pages at myproject.chamberlin.studio/p/ still load their fonts from Google Fonts, which receives your IP address and browser type to deliver them.
Visit counts without cookies. We count visits with Vercel Web Analytics. It sets no cookies and stores nothing in your browser. It records the page you view, the site that sent you, your browser, operating system, and device type, and your approximate location, such as your country. To tell one visit from another it uses a code made from your request that is discarded within 24 hours. We see only totals, never who you are.
Google Analytics, only if you accept. If you choose Accept all, or turn on Google Analytics in Your Privacy Choices, the site loads Google Analytics. It sets cookies that tell your visits apart and records the pages you view, how long you stay, your device and browser, your approximate location, and how you arrived. Its advertising features are turned off, and we never send Google your name, email, phone number, or anything you type into a form. If you reject it, or never make a choice, Google Analytics does not load. Google handles this data under its own policies; you can read how Google uses information from sites that use its services.
A note on how you found the site. If you allow "How you found this site," a session cookie keeps the page you arrived on, the website, search, or link that brought you (including any campaign tags in it), and up to 10 pages you view. It ends when you close your browser. Until you make a choice, the same note is kept only in this browser tab (session storage, not a cookie). It is never sent to us or anyone else as you browse, it is deleted when you close the tab, and it reaches us only inside a form you send or a booking link you click. If you came from an ad, the note also keeps the ad's click code, which reaches us only if you allowed Google Analytics. If you reject, if your browser sends a Global Privacy Control signal, or if your device's time zone is in Europe and you have not chosen yet, we keep no note from page to page: a form you send tells us only the page you sent it from and, if you arrived on that page, the link that brought you there.
How you found us
When you send a form or book a call, we record how you found us: the website, search, or campaign link that brought you, the first page you visited and up to 10 pages you viewed during that visit, whether you came from an ad (with the ad's click code only if you allowed Google Analytics), your device type (phone, tablet, or computer), and your answer to "How did you find me?" For the contact form we also note your approximate location (state and country), which our host works out from your IP address. Before you make a cookie choice, the browsing part of this note is kept only in your browser tab, and it is sent to us only with a form you send or a booking link you click. We use it only to learn which of our marketing works, and we keep it with your inquiry. We never sell it or use it for advertising.
How we use it
- To answer your inquiry, schedule meetings, and send proposals.
- To deliver your project, keep accurate contract and billing records, and stay in touch about the work.
- To send the free resources you ask for, and occasional design emails you can stop any time.
- To show reviews on our website and in our marketing.
- To keep the site, My Project, and our forms secure and free of spam.
- To meet legal, tax, and accounting requirements.
We do not use your information to make automated decisions about you, and we do not use it to train artificial intelligence.
Cookies and your cookie choices
Cookies are small files a website saves in your browser. Session storage and local storage are similar places in your browser that a page can use. Here is everything this site keeps there. Nothing optional is set before you choose, and nothing is pre-ticked.
| Name | What it does | Category | How long |
|---|---|---|---|
cd_consent | Remembers your cookie choice. | Necessary | 12 months |
cd_touch | How you found the site during this visit: the page you arrived on, the link or search that brought you, and up to 10 pages you viewed. Set only if you allow it. | How you found this site | Until you close your browser |
cd_touch_tab (session storage, not a cookie) | The same note before you make a choice. It stays in this tab, is never sent as you browse, and reaches us only with a form you send or a booking link you click. Never kept with Global Privacy Control or a European time zone, and deleted when you reject or when the cookie replaces it. | How you found this site (before a choice) | Until you close the tab |
cd_ft | Remembers how you first found the site. Set only if you allow Google Analytics, and never changed after that. | Google Analytics | 12 months |
_ga, _ga_<ID> | Google Analytics cookies that tell your visits apart. Set only if you allow Google Analytics. | Google Analytics | 13 months |
cd_staff, cd_staff_device, cd_team_viewer | Set only on our own staff’s browsers, so our visits are not counted and our views of My Project pages are not counted as client views. They grant no access. | Necessary (staff only) | 72 hours; cd_staff_device 12 months |
| Vercel security cookie | Our host sets it only when it needs to check that a visitor is not a bot. | Necessary | Short-lived |
cd-review-draft-v1 (local storage) | Keeps your unsent review draft on your device until you send it. | Necessary for the review form | Until you send the review |
cd-prompts:<pack> (local storage) and cd-prompts-utm (session storage) | Keep a free prompt pack unlocked on your device, and note the link that brought you to its sign-up page. | Free resources (only on those pages) | Until you clear it; the tab note until you close the tab |
The cookies are set for chamberlin.studio and its subdomains, so one choice covers this site and our booking page. My Project pages may also remember in your tab that you have already seen a welcome message. Vercel Web Analytics is not in the table because it uses no cookies or browser storage.
Your Privacy Choices. When you first visit, a notice lets you choose Accept all, Reject all, or Manage preferences. The two main buttons look the same, so saying no is as easy as saying yes. You can change your mind at any time with Your Privacy Choices, which is also at the bottom of every page, and it opens with your saved choice. Rejecting turns off the session cookie, the tab note, and Google Analytics and deletes their cookies. You can also block or delete cookies and site data in your browser settings at any time.
Service providers and sharing
We do not sell your personal information, and we do not share it for targeted advertising. We rely on a small number of services to run the site and My Project, and they process data only as needed to provide their service to us: Vercel (hosting), Resend (email delivery), Supabase (database and private file storage for My Project), Stripe (payments), Google Drive (shared project folders), Google Fonts (fonts on the older project pages), Google Calendar (meetings you book), Google Analytics (visit statistics, only if you accept), Vercel Web Analytics (visit counts without cookies), and Meta (the Instagram API).
We may also share information when the law requires it, to protect the rights, property, or safety of our clients or others, or if Chamberlin Studio is ever sold or merged, in which case the new owner would have to honor this policy.
Calls and text messages
When you send the contact form or book a call, you agree that we may email you, and call you if you gave a phone number, about your inquiry or that meeting. We text you only if you check the optional text box on the contact form or the booking page. The text box is never a condition of working with us or of booking. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving them, or HELP for help. We do not send marketing texts.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your permission to receive texts and your mobile number are not shared with any third parties.
How long we keep it
- Contact messages and meeting bookings are kept in our email and client records for as long as the conversation is useful, and longer if you become a client. If you don’t become a client, we delete your inquiry from our client records 24 months after we last hear from you.
- Client records, including signed agreements and invoices, are kept as long as tax, accounting, and legal record keeping requires.
- Free resource sign-ups are kept until you unsubscribe or ask us to delete them.
- Instagram comment logs are deleted after 90 days.
- Server logs are kept by our host for a short time, then deleted.
- How you found us is kept with your inquiry or booking, for as long as we keep that record.
- Google Analytics data is kept by Google for 14 months, then deleted.
- Vercel Web Analytics keeps only totals, for up to 24 months.
You can ask us to delete any of it at any time, unless we need to keep it for a project or the law.
How we protect it
The site and My Project use encryption (HTTPS) for everything you send, files you upload are stored privately, and access is limited to the people who need it to serve you. No website or email system can be completely secure, so please do not send passwords, full card numbers, or other sensitive details through the forms. If a security breach ever affects your information, we will tell you as the law requires.
Your privacy choices and rights
- Ask to see the personal information we have about you, or get a copy of it.
- Ask us to correct information that is wrong.
- Ask us to delete your information, unless we need to keep it for a project or the law.
- Unsubscribe from emails with the link in any email, and stop texts by replying STOP.
Depending on where you live, state privacy laws may give you more rights, such as opting out of the sale or sharing of your information, targeted advertising, or profiling. We do not sell or share personal information or use it for targeted advertising or profiling, so there is nothing to opt out of, and we honor requests to see, correct, or delete information from everyone, wherever they live.
If your browser sends a Global Privacy Control signal, we honor it as a request to opt out of any sale or sharing, and we treat it as Reject all on this site: no session cookie, no tab note, and no Google Analytics. The bottom of each page then says "Opt-out request honored." If you later turn something on in Your Privacy Choices, we follow that choice. There is no common standard for the older Do Not Track setting, so the site does not respond to it separately, but we do not track you across other websites either way.
To make a request, email david@chamberlinenterprises.com or call (231) 838-1408. We may ask you to confirm a few details so we know the request is really from you, and someone you authorize may ask for you. We respond within 45 days, and we will never treat you differently for using these rights.
Children
This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you think a child has sent us information, contact us and we will delete it.
Other websites
My Project pages, our booking page, and our staff tools run no analytics or advertising tags. This site links to client websites we have built and to other companies such as Instagram and Stripe. Each has its own privacy practices; this policy covers chamberlin.studio, myproject.chamberlin.studio, our booking page at book.chamberlin.studio, and our Instagram automation only. We are based in the United States, and information you send us is stored and handled in the United States.
Changes to this policy
We review this policy at least once a year and when our practices change. We will post any update here with a new date at the top.
Contact
Questions about privacy? Email david@chamberlinenterprises.com, call (231) 838-1408, or write to Chamberlin Studio, Harbor Springs, Michigan. See also our terms of use and accessibility statement.